Registration is on a first come, first served basis depending on available space in the program.
Participants understand when registering, they are committing to the entire session and will be responsible for payment until it’s completion.
If a program is full, an individual may request to be placed on a waiting list.
A program may be cancelled at any time that enrolment cannot support the program.
If Let’s Make Music cancels a program due to weather or illness, we will provide as much notice as possible.
For Group Programming:
a) If space is available, we will invite participants to make up the missed program during another scheduled program of equal time.
b) If the participant is unable to attend another program to make up their time, the missed program time will be credited to their account.
For Individual/Portable Programming:
a) A make-up date will be determined at a time agreeable to the musician and organization/individual
When a Portable Program or Individual Needs to Cancel:
a) 24 Hours Notice: We will reschedule at a convenient time to the musician and organization/individual
b) When same day cancellation Let’s Make Music retains 50% of the fee
Transfer of Care: We are committed to offering quality programming for our clients. We believe it is extremely important to provide a safe, therapeutic, and caring environment for our clients to grow. Please note that individuals must be able to demonstrate a basic ability to care for their personal needs while attending programming. To ensure the safety of your loved one, we do not offer transfer of care.
Mileage Fees for any type of portable programming are additional to program fees. Mileage is charged at .54/km from and to 19 North Bartlett Street, Kingston, ON
Start and End times of the program:
a) Drop off NO EARLIER than ten (10) minutes before the start of a program
b) Pick up NO LATER than ten (10) minutes after the end of the program.
Invoicing Options:
a) Invoiced on the first of each month with payment being due by the 15th.
b) Invoiced for full session and pay in full
Payment Options:
Cheque or etransfer